Program name: NERO Consulting Help Desk & Alerts.
Who receives messages: (1) NERO Consulting employees and contracted on-call staff, and (2) authorized contacts at NERO Consulting's managed-IT clients who contact our help desk.
Message types: staff security alerts, monitoring escalations and urgent ticket notifications; client help-desk ticket updates, customer-care replies and one-time identity verification (2FA) codes. We do not send marketing messages.
Frequency: Message frequency varies.
Cost: Msg & data rates may apply.
Opt-out: Reply STOP at any time to unsubscribe. You will receive one confirmation and no further messages. Reply START to resubscribe.
Help: Reply HELP for help, email support@nero-consulting.com, or call our help desk at (516) 646-5661.
Carriers: Carriers are not liable for delayed or undelivered messages.
Privacy: See our SMS Privacy Policy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
NERO Consulting may change these terms; continued participation means acceptance. Last updated October 24, 2026.